Your Health AI respects your right to request deletion of your account and associated personal information.
How to Request Account Deletion
Users may request account deletion through the account-deletion functionality provided within Your Health AI when available.
You may also submit a deletion request by emailing:
Use the subject line:
Your Health AI – Account Deletion Request
Please send the request from the email address associated with your Your Health AI account whenever possible.
Identity Verification
For security and privacy purposes, we may take reasonable steps to verify that the person requesting deletion is the owner of the account.
Do not send passwords, payment-card numbers, or other unnecessary sensitive information by email.
What Data May Be Deleted
Following verification of a valid deletion request, information associated with the account may be deleted or de-identified in accordance with applicable requirements.
Depending on what the user has provided or used, this may include:
- Account/profile information
- Health and wellness profile information
- Weight information and weight history
- Food and nutrition logs
- Fitness/activity information maintained by Your Health AI
- Saved daily plans
- Application preferences and settings
- Other user-associated information maintained by Your Health AI
The current database architecture associates major user-data records with the authenticated user’s account and uses cascading deletion for those primary data tables.
Information That May Be Retained
Certain information may be retained when reasonably necessary or legally required, including for:
- Legal and regulatory obligations
- Fraud or abuse prevention
- Security
- Dispute resolution
- Enforcement of agreements
Information may also temporarily remain in secure backups until those backups are overwritten or expire under applicable retention procedures.
Apple Health and Third-Party Health Data
Deleting your Your Health AI account does not necessarily delete information maintained independently by:
- Apple Health
- Google Health Connect
- A wearable-device provider
- Another third-party health or fitness service
Users should manage information maintained by those services through the applicable service or device.
Revoking Your Health AI’s access to a health service may also be performed through applicable device or service privacy settings.
AI Processing
Information previously provided for an AI request may have been processed by third-party infrastructure necessary to provide the requested AI functionality.
Deleting your Your Health AI account removes or de-identifies information maintained by Your Health AI according to applicable deletion and retention procedures, but third-party processing and retention may be subject to the applicable provider’s requirements and policies.
Important: Subscription Cancellation
Deleting your account does not necessarily cancel your paid subscription.
If you purchased Your Health AI through the Apple App Store, manage or cancel the subscription through your Apple subscription settings.
If purchased through Google Play, manage or cancel the subscription through your Google Play subscription settings.
Canceling a subscription and deleting an account are separate actions.
Questions About Deletion
For assistance:
Your Health AI Support
Email: support@yourhealthaiapp.com
Website: yourhealthaiapp.com